Please read these terms carefully before using 99bet. By creating an account and using our services, you agree to be bound by these rules and conditions. They exist to protect both you and us.
Last updated: January 2025
Your rights and responsibilities on 99bet — transparent and fair
Welcome to 99bet. These terms and conditions govern your use of the 99bet website, mobile application, and all related services. When we say "99bet," "we," "us," or "our" throughout this document, we are referring to the 99bet platform and its operators. When we say "you" or "your," we are referring to you — the person using our services.
By registering an account on 99bet, making a deposit, placing a bet, or simply browsing our website, you confirm that you have read, understood, and accepted these terms in full. If you do not agree with any part of these terms, please do not use the 99bet platform. We know legal documents can be boring, so we have tried to write these in plain English that anyone can understand without needing a law degree.
These terms apply to all users of 99bet regardless of how you access the platform — whether through a desktop browser, mobile browser, or our dedicated app. They apply equally to all games, sports betting markets, live casino sessions, and any other services we offer now or in the future.
To use 99bet, you must be at least 18 years old. This is not just our rule — it is a fundamental principle of responsible gaming that we take very seriously. We may ask you to verify your age at any point during your time on the platform, and failure to do so will result in your account being suspended until verification is completed.
You must also be legally permitted to participate in online gaming activities in your jurisdiction. By using 99bet, you confirm that you are accessing our services from a location where online gaming is not prohibited by local law. It is your responsibility to understand and comply with the laws that apply to you.
Players under 18 are strictly prohibited from using 99bet. Any account found to belong to a minor will be immediately closed and all funds forfeited.
Each player is allowed only one account on 99bet. Creating multiple accounts is strictly prohibited and will result in all accounts being permanently closed. We have systems in place to detect duplicate accounts, and we actively enforce this rule to keep the platform fair for everyone.
When you register on 99bet, you must provide accurate and truthful information. Your name, phone number, email address, and any other details you submit must be genuine and belong to you. If we discover that you have provided false information, we reserve the right to suspend your account and withhold any pending withdrawals until the matter is resolved.
You are solely responsible for keeping your 99bet login credentials secure. Do not share your password with anyone, do not write it down where others can find it, and use a strong password that is unique to your 99bet account. If you suspect that someone else has accessed your account, contact our support team immediately. We will help you secure your account, but we cannot be held responsible for losses that occur because you failed to protect your login information.
We may occasionally ask you to complete a Know Your Customer (KYC) verification process. This could involve submitting a copy of your national ID, passport, or other identity documents. This process protects you from fraud and helps us comply with regulatory requirements. KYC verification is typically required before processing large withdrawals.
99bet supports deposits and withdrawals through bKash, Nagad, Rocket, and bank transfer. All deposits are processed instantly in most cases. Withdrawals via e-wallets like bKash, Nagad, and Rocket are typically processed within 15 to 30 minutes. Bank transfers may take up to 24 hours depending on your bank's processing schedule.
The minimum deposit and withdrawal amounts are displayed on the relevant pages of the 99bet platform and may vary depending on the payment method you choose. We reserve the right to adjust these limits at any time, though we will always try to give reasonable notice before making changes.
All funds deposited into your 99bet account must come from a payment method registered in your name. We do not accept third-party payments. Similarly, all withdrawals must be directed to a payment method that belongs to you. This policy exists to prevent money laundering and protect your account from unauthorized transactions.
If a deposit fails or takes longer than expected, contact our support team with your transaction receipt or reference number. We can trace the payment and resolve most deposit issues within minutes. 99bet is not responsible for delays caused by payment processor downtime or errors on the bank's side, but we will always do our best to help you sort things out.
99bet offers various bonuses and promotional offers to enhance your gaming experience. Each bonus comes with its own specific terms, including wagering requirements, validity periods, maximum bet limits while a bonus is active, and eligible games. These specific terms are always displayed alongside the bonus offer itself.
Wagering requirements specify how many times you must wager the bonus amount before you can withdraw any winnings generated from it. For example, if you receive a 500 BDT bonus with a 10x wagering requirement, you must place wagers totaling 5,000 BDT before the bonus winnings become withdrawable. Only wagers placed on eligible games count toward meeting the requirement.
Bonuses are intended for recreational players. If we detect that a player is abusing our bonus system — for example, by creating multiple accounts to claim the same bonus, or by using strategies designed solely to exploit bonus mechanics — we reserve the right to void the bonus, confiscate any winnings derived from it, and close the account. We want to be generous with our promotions on 99bet, but we also need to ensure that the system remains fair for all users.
Unless explicitly stated otherwise, only one bonus can be active on your 99bet account at any given time. If you deposit while a bonus is still active, the new deposit may be treated differently depending on the specific bonus terms. Always read the full terms of any promotion before opting in.
All games on 99bet — including slots like Mahjong Ways and Space Max, table games like Lucky Dice, live casino games through Astar Live, bingo games like Super Bingo, and all sports betting markets — operate using certified random number generators or live dealer systems that ensure completely fair and unpredictable outcomes.
You agree not to use any software, bots, scripts, or automated systems to interact with the 99bet platform. You also agree not to exploit any bugs, glitches, or technical errors that may occur. If you discover a bug, you are expected to report it to our support team rather than exploit it. Winnings obtained through exploitation of technical errors may be voided.
In the unlikely event of a system malfunction during a game, 99bet reserves the right to void all bets placed during the affected period. We will always try to resolve such situations fairly, and if any of your legitimate funds are affected, they will be returned to your account. Our goal is always fairness above all else.
99bet is deeply committed to responsible gaming. We believe that gaming should always be a form of entertainment, never a source of financial stress or personal harm. We provide several tools to help you maintain control over your gaming activity.
You can set daily, weekly, or monthly deposit limits on your 99bet account at any time. You can also request a cooling-off period during which your account will be temporarily inaccessible. For players who feel they need a longer break, we offer full self-exclusion options ranging from six months to permanent account closure.
If you believe that your gaming habits are becoming problematic, please reach out to our support team. They are trained to handle these conversations with sensitivity and confidentiality. You can also visit our dedicated responsible gaming page for additional resources and information.
Your privacy matters to us. 99bet collects only the personal information necessary to operate the platform, verify your identity, process transactions, and comply with legal requirements. We never sell your personal data to third parties, and we never will.
All data transmitted between your device and the 99bet servers is encrypted using industry-standard SSL technology. Your financial information, including payment details and transaction history, is stored securely and accessible only to authorized personnel. For full details on how we handle your data, please refer to our privacy policy page.
99bet provides its services on an "as is" basis. While we strive for 100% uptime and flawless performance, we cannot guarantee that the platform will always be available or free from errors. Scheduled maintenance, unexpected technical issues, or factors beyond our control (such as internet outages or payment processor downtime) may occasionally affect service availability.
99bet shall not be liable for any indirect, consequential, or incidental damages arising from your use of the platform. This includes, but is not limited to, losses resulting from technical failures, interrupted connections during gameplay, or delays in payment processing caused by third-party providers. Our total liability in any case shall not exceed the balance held in your 99bet account at the time of the incident.
99bet reserves the right to update or modify these terms and conditions at any time. When we make significant changes, we will notify you through the platform — either via a pop-up notification when you log in, an email to your registered address, or a prominent announcement on the website. The "last updated" date at the top of this page will always reflect the most recent revision.
Your continued use of 99bet after changes have been published constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and contact our support team to close your account and withdraw any remaining balance.
These are the values behind every term and condition on this page. We operate by them every single day.
Every rule on 99bet exists to keep you safe. From identity verification to deposit limits, our terms are designed to protect your money, your data, and your wellbeing while you enjoy our games.
All games on 99bet use certified random number generators. Our terms guarantee that every spin, every card, and every dice roll is completely unbiased. No manipulation, no exceptions — just honest results every time.
Our terms clearly state our commitment to processing withdrawals quickly. Most e-wallet payouts on 99bet are completed within 15 to 30 minutes. No hidden delays, no unnecessary holding periods.
We write our terms in plain English so every 99bet player can understand them. No confusing legal jargon, no hidden clauses buried in fine print. What you see is exactly what you get.
Our terms include strong responsible gaming provisions. 99bet gives you tools like deposit limits, cooling-off periods, and self-exclusion to ensure gaming stays fun and never becomes a problem.
If anything in these terms is unclear or if you have questions about your rights on 99bet, our 24/7 support team is ready to assist. Reach out via live chat or email any time you need guidance.